seller center

WELCOME TO THE SELLER ACADEMY!

Everything you need to know to get started as a seller on WeShop Marketplace

Seller Account

 

Sellers have control to customize the look and feel of their store on weshop.com.ng marketplace.

 

Easily create your product with category selection, image uploads, price, discounts, product description, shipping, etc.

 

Every seller has his or her own personal inbox to attend to questions from buyers.

 

Automatically, sellers receive emails to notify them of new sales, and sellers can as well notify buyers of order dispatch through their online order management.

 

From the sellers dashboard, sellers can put their store in holiday mode when they are away or not ready to receive orders for their items.

 

Sellers can decide which regions or state they wish to sell their products to and define custom pricing by product groups.

Products Listing

 

Sellers can manage the entire store inventory. Modify store content, view out of stock products, remove products. A reminder would be sent to sellers automatically by WeShop.com.ng marketplace to re-stock their inventory.

 

On WeShop.com.ng, sellers would have access to different variations of their products, such as multiple colors and sizes, materials, and more.

 

Already defined on weshop.com.ng are hierarchy of categories that sellers can choose from to classify their products when creating their products.

 
Sellers are advised to make sure they use good product title and upload good images.
 
Images with white background and of high resolution (500 to 600 Px) is allowed.
 
Sellers should ensure they they properly describe their products in the description section.

Sellers are allowed to add multiple clear images for their products.

 

Sellers can sell digital products on WeShop.com.ng by attaching the digital files to product pages along with the download links for buyers to access download items after making purchase. Sellers can control how many times the file can be downloaded.

 

WeShop Marketplace allows sellers to import and export their products in XML and CSV format. Sellers that have a website could export their products from their sites in a single file and import in bulk in their store.

 

On WeShop.com.ng Marketplace is built a system to review and approve all sellers products before they go live in the marketplace.

 

On weshop.com.ng, the sale commission fees are are customised by category to give room for sellers to sell a large variety of priced products.

 

WeShop.com.ng offers both free and paid subscription plans.

Free Subscription: Sellers are allowed to list five products for free. However, anytime Sellers make sales, they pay commission based on the product category.

Paid Subscription: Sellers pay a low monthly fee of N5000 to open a store and list as many items they would like to sell without a commission.

Seller Self Service

 
Seller Self Service is a service that allow sellers to sell and ship orders to buyers themselves or through any courier services of their choice without the involvement of WeShop Marketplace.
 
To see the courier services available at your location, click the link below:
 
Self servicing would allow sellers to deliver orders fast to buyers. It would help sellers determine the shipping types and locations. It would strengthening the relationship between buyers and sellers.

 
To avoid suspension, sellers are to adhere closely to the WeShop seller’s suspension policies.
 
For several reasons (fraudulent activities, irregularities, poor performances, etc), stores on WeShop can be placed on suspension which can only happen twice. There won’t be a third chance because the store will be permanently closed.
 
If placed on suspension, seller would have the chance to have their stores reinstalled after filling and submitting a suspension form. More so, sellers would be required to pay a fine of N5,000.
 
Things to do to avoid suspension: 
  • Customer’s orders should not be cancelled and if you have to cancel any order, send an email to admin@weshop.com.ng explaining why you have to cancel.
  • Make sure your products are in good shapes and not fake or counterfeit.
  • Self service payment on delivery should be paid into weshop account.
  • Ensure you pay your self service (payment you received from the orders you delivered) commission invoices as at the appropriate time.
  • Fraudulent transactions or business is not allowed.

Marketing & SEO

 

Weshop.com.ng is SEO optimized to help prospective customers find sellers products and store using search engines.

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We automatically generate your sitemap.xml with your products, directory listing, and more.

 

From time to time, weshop.com.ng will organize marketplace wide sales

 

Included on weshop.com.ng marketplace is social media integration, such as Facebook, Instagram, and Twitter.

 

Encourage sales by engaging your customers to leave product reviews which can create more feasibility for your store.

 

WeShop.com.ng will through email marketing notify their customers of new products or upcoming sales.

 

With the use of marketing emails and social media interaction, WeShop.com.ng will grow subscriber numbers by creating content that engage and attract prospective customers.

Web Hosting

 

WeShop.com.ng hosts and create supports for your online store on our online marketplace to relieve you of the worry to have to host your own web site, allowing you to focus on what is more important – growing your online business in the WeShop.com.ng marketplace.

 

We do regular backups in a secure environment for your store including all products, orders, reviews, and more.

 

ur Support team work hard to make sure your store is always available.

 

The WeShop.com.ng marketplace is SSL secured so your customers can shop with peace of mind.

WeShop Payment Policy

 
During the registration process, sellers are expected to input their account details in the bank account section. After verifying account, sellers becomes eligible to list their products.

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When orders are delivered by sellers, payment is directed to weshop account details. In a situation where buyers are required to pay for orders before shipping, such payment should be forwarded to WeShop account details HERE. Failure to comply with this policy would lead to suspension or termination of store.

Analytics

From your store administration dashboard, you can have quick access to statistics of sales and product levels. marketplace.

With sales report, you get to analyze the products that are performing the best and those that are not on your store.

 

Integrated with your online store is Google analytics that would help you track your sales, visits, and referrals.

 

With a mobile marketplace interface, your buyers will be able to buy products with ease from your store.

WeShop Payment Policy

 
During the registration process, sellers are expected to input their account details in the bank account section. After verifying account, sellers becomes eligible to list their products.

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When orders are delivered by sellers, payment is directed to weshop account details. In a situation where buyers are required to pay for orders before shipping, such payment should be forwarded to WeShop account details HERE. Failure to comply with this policy would lead to suspension or termination of store.